Posted by Angela Keck from Ancestry in Website

Bugs, Glitches and Errors… Oh My!

26 Feb 2010


While is a great site for building your family tree, we’re aware that it’s not perfect. At least not yet! We’re working on it, and we need your help. Lots of help! As you know we’re still in beta so please, anytime you run into an error, or encounter something that doesn’t work quite right, or maybe just something you think could work better or be simplified, please don’t hesitate to contact us and let us know.

Here are some tips for reporting glitches on the site that will help our technical team reproduce the error and then work on fixing it as quickly as possible.  The more details you send, the faster our tech team will be able to tackle the issue.

  • What page were you on when you received the error?
  • What were you doing when you received the error?
  • Are you getting the same error in more than one place?
  • What web browser are you using?  (some errors are browser specific)
  • Were you logged on to or using our Facebook application?

Thanks for your help and happy tree building!




20 Nov 2014
at 5:22 pm

Un post moi interesante, que nos da unha icdtorucnif3n no tema, por certo moi importante, e que moitas persoas pasan por alto totalmente, non parandose a pensar nas persoas que morren por desidratacif3n cando deixan o grifo aberto sin razf3n ou outras accif3ns que levan ao desperdicio da auga.

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20 Nov 2014
at 9:00 pm

You’ve got it in one. Cold’nut have put it better.

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20 Nov 2014
at 11:28 pm

Hi hi Harpa! Happy Birthday to your husband! Did you make his seaetwr in the bottom picture? I love it! If you made it, do you have the specifics about yarn color/pattern? ~Shannon

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21 Nov 2014
at 6:34 pm

to libertarian henry,please don’t adeistvre your page in my blog.i never “sold my body” in such a cheap legs wide? sorry i have never done that.

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21 Nov 2014
at 9:25 pm

You have the monopoly on useful inairmftoon-aren’t monopolies illegal? 😉

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