Archive: February 2010

Posted by Ancestry Team in Website

Bugs, Glitches and Errors… Oh My!

26 Feb 2010


While is a great site for building your family tree, we’re aware that it’s not perfect. At least not yet! We’re working on it, and we need your help. Lots of help! As you know we’re still in beta so please, anytime you run into an error, or encounter something that doesn’t work quite right, or maybe just something you think could work better or be simplified, please don’t hesitate to contact us and let us know.

Here are some tips for reporting glitches on the site that will help our technical team reproduce the error and then work on fixing it as quickly as possible.  The more details you send, the faster our tech team will be able to tackle the issue.

  • What page were you on when you received the error?
  • What were you doing when you received the error?
  • Are you getting the same error in more than one place?
  • What web browser are you using?  (some errors are browser specific)
  • Were you logged on to or using our Facebook application?

Thanks for your help and happy tree building!

Posted by Ancestry Team in Tips

How to Find Long Lost Family Members

18 Feb 2010


Many of you have written to us, or left comments on the Facebook application page, asking how to find a lost family member. In some cases it’s someone you lost touch with long ago, or it could be someone you’ve heard interesting stories about from other relatives through the years. Either way the answer is the same. Finding a lost family member can be as easy as building your family tree on

Start your family tree to find family members

To get started create your Mundia profile, then add your parents, grandparents, any children you might have and your spouse. Don’t worry if you don’t know all the details. Maybe you know your grandmother’s birthday was in April, but you don’t know the exact date or the year. Perhaps you can remember the year in which your grandfather passed away but you don’t remember the month. Don’t worry about it. Just enter the details you remember, even if you’re not sure if they’re completely accurate. You or your invited family members, can always edit this information later.

When I started building my own family tree there were some family members I could only remember by name, and I wasn’t sure of the maiden names for some of the women. I was very pleasantly surprised though when I received hints that helped me match my great-grandmother with information already in the system.

Leaf hint

Leaf icon indicates a match in the Mundia database

How hinting makes finding family members easy

The way hinting works is that if anyone else on Mundia has entered similar information for one of their family members, you will see a little shaking leaf icon on the matched profile in your tree. When you click the leaf, it will take you to a “hint” page that allows you to compare the information you entered with the information from the other Mundia member’s tree. To confirm the match, just check the boxes to copy their information to your tree. You will also see other information like the names of their parents, siblings, spouse, etc.

The hint page will also tell you which Mundia member entered the information so you can send them a private message and compare notes. This is a great way to connect with family members around the world you may not even know and an excellent means of helping you find long lost family members.

Improve your chances of finding lost family members by sending invites

Don’t forget to invite your relatives to join you on so they can share their own information and additional details they might remember about your family members. Maybe your cousin remembers where your grandparents got married, or where they were born. Every little detail added by family members grows your tree, helps you make new connections and gets you one step closer to finding lost family.

I hope this helps. Have fun and be sure to let us know how you get on!

Posted by Ancestry Team in Tips

How to Delete a Relative From Your Family Tree

16 Feb 2010


When you’re just getting started, it’s easy to get your family tree in a muddle by placing one of your relatives in the wrong location. Fortunately Mundia makes it simple to delete a relative’s profile so you can create a new one in the correct location. Here’s how it’s done:

In your family tree, hover your mouse over the person that you want to delete. A row of icons will appear below the person’s name. Click the “Edit” icon to open the “Edit Profile” window. Now click the “Delete person” link located at the bottom right of the “Edit Profile” window. It’s that simple!

A quick word of warning here. Deleting a profile will also delete any photos, life events and stories attached to the person’s profile. You’ll want to ensure that you have a copy of this information before you permanently delete a profile from your tree.

To recreate the deleted profile in the correct location, hover over that person’s father, mother, brother, sister, son, daughter or partner and click the “Add family” icon.

If you have any questions about using Mundia to build your family tree, leave us a comment and we’ll be happy to help out.

Posted by Ancestry Team in Tips

Mundia Supports GEDCOM Uploads

11 Feb 2010


A number of you have asked if Mundia supports GEDCOM imports, and I’m pleased to confirm that we do. For those who don’t know, GEDCOM is an acronym for GEnealogical Data COMmunication and is a standard format for exchanging family tree data between different family tree software.

This means that if you’ve started building your family tree on another website or using a desktop family tree program, chances are you’ll be able to export your family tree in GEDCOM format and then you can import it directly into Mundia.

This is a huge time saver because it means that you won’t have to start your family tree from scratch. All your relatives together with their related events such as births, deaths, census records, marriages etc. can be imported automatically.

When you log into Mundia for the first time and view your “Family Tree” tab, you will see a question in the upper right hand corner of the screen that asks if you have an existing GEDCOM file to upload.  If you do, just click on the “upload here” link and upload your file.

 Upload and Name File

If you have created a Mundia account and chose not to upload a GEDCOM file upon signing up, it isn’t too late to do so.  Simply log in to your account with your username and password. Click on the ‘Family Tree’ tab. In the upper right corner you will see the question, “Do you have an existing GEDCOM file of your family tree? You can upload it here.” Click on ‘upload it here’ in green and follow the instructions.

We hope you find this time saving feature helpful and look forward to adding many more useful features to Mundia to make your family tree building as simple and enjoyable as possible.